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Offriamo un intervista flessibile e completo, garantendo tempi che intervento Per sporgenza, help desk telefonico, e monitoraggio ostinato della vostra infrastruttura informatica.
Plan releases by documenting the build and test plans, set start and end dates to update team members by creating announcements with your online IT helpdesk software.
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Start Trial Workspaces Create separate workspaces for internal teams to deliver services with security and autonomy Incident Management Restore a service to normal as quickly as possible with proper logging, analyzing and resolving of incidents Knowledge Caposaldo Publish and maintain a repository of solution articles to common, recurring problems faced by end users and thereby deflect tickets Self Service Portal Provide a platform for end users to help themselves SLA Management Enforce different SLA policies for tickets based on departments or groups Workflow Automator Automate processes and mundane tasks by setting the desired conditions with a simple drag and drop option Orchestration Automate manual, error-prone, routine tasks that are spread across disparate tools by seamlessly integrating with 3rd party apps for a unified, comprehensive automation engine across the org.
On-centre vicino il nostro fucina, Verso tutti a esse interventi le quali richiedano attrezzature e strumentazione specifica.
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Questo comprende la configurazione primigenio, il monitoraggio tenace Attraverso identificare e eliminare eventuali problemi, e la conservazione ordinario Attraverso salvaguardare prestazioni ottimali.
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